1. Restart your Bluetooth device.

2. Charge the keyboard for 2 hours. 

3. Make sure that your iClever device and computer are within close proximity of each other.

4. Try moving away at least 8 inches from any device that could emit wireless waves:

---Microwave, cordless phone, baby monitor, wireless speaker, garage door opener, WiFi router, computer power supplies, metal or metal wiring in the wall.

5. Do not use your wireless keyboard on metal surfaces.

6. Check if there are any updates running in the background.

7. Check your computer memory, insufficient memory may cause the delay.

8. Try on a different APP/device to connect or email us.